Help Center
Contact
Questions & Answers
Payment
What are the payment methods for the subscription?
When is the payment made?
How do I get an invoice?
Bike Pickup
Can I try the bike?
How do you pick up the bike?
Can I keep the bike at home?
What to do in case of a problem or damage to the bike?
Services & Repair
What happens in case of a breakage?
How do I maintain my bike?
How long does a service take?
Subscription
How do I stop my subscription?
What is the minimum duration of a subscription?
Equipment
What is provided with the bike?
Is a driver's license required?
What happens in case of theft?