# How to report a theft?

> File a police report, contact Torks, and share the report number. Steps to follow in case of theft.

If your bike is stolen:

1. **File a police report** immediately
2. **Contact Torks** via your account or by email
3. **Share the report number** with us

<callout color="warning" icon="i-lucide-shield-alert">

Always lock your bike with the supplied lock when leaving it unattended, even briefly. This is a condition of your subscription.

</callout>